Photos

My experience at Drive-Up Storage (54 Nardozzi Place) was Excellent. Roland was very professional, friendly and very helpful. I highly recommend this location. It is very convenient and accessible.

I recently had the pleasure of working with Roland. The Manager at Drive Up Storage in New Rochelle, and I cannot speak highly enough of my experience! From the moment I walked through the door, Rolland's warm and welcoming demeanor made me feel right at home. His professionalism and knowledge of storage solutions were impressive. He took the time to understand my needs and provided tailored recommendations that perfectly suited my situation. Roland went above and beyond to ensure that I had all the necessary information, making the entire process seamless and stress-free. The facility itself is clean, secure, and well-maintained, which further reflects Roland's commitment to excellence. He was always available to answer my questions and provided clear instructions on accessing my unit, which made everything so much easier. What truly sets Roland apart is his genuine care for his customers. He consistently checked in to ensure that everything was going smoothly, proving that he valued each individual’s experience. It's rare to find such dedicated customer service nowadays! I wholeheartedly recommend Roland and Drive Up Storage to anyone in need of storage solutions. With Roland at the helm, you're guaranteed exceptional service and a positive experience. Thank you, Rolland, for making my storage journey a delightful one! ---

Nice facility. General manager Rolan is great… both knowledgeable and professional.

Rolan and Ryan are extremely professional and courteous. I’m a new client with a big move and they made the process very easy by explaining what needs to be done and answered my endles questions with a smile!

(Translated by Google) Very nice 😊😃😊 (Original) Muy bonito 😊😃😊

ryan and rolan were extremely helpful getting me set up with everything for my unit!

I spoke to a gentleman Roland on the phone and made an appointment to meet with him about a storage unit. Roland meet me and immediately made me feel comfortable with a great smile. Roland walk me through the process and had pick to units for me choose from perfect for my needs. Roland keeps the entire building clean and there is no musty or stale smell. The floors are very well lit and the front office is clean and clutter free. There are two flat carts to help with your belongs and two elevators where you just can drive up to avoid bad weather.

I recently had the pleasure of interacting with Rolland, the manager of my storage unit, DRIVE- UP STORGE and I must say, he truly went above and beyond to assist me. Not only did he provide exceptional customer service, but he also displayed a genuine willingness to help the public. Rolland's dedication and commitment to his role as a manager is truly commendable. Additionally, I found Rolland to be a true gentleman. His polite and respectful demeanor made my experience at the storage unit even more enjoyable. It's refreshing to encounter someone who not only excels professionally but also possesses great personal qualities. Furthermore, Rolland's staff is incredibly efficient and proactive. They are always on the ball and ready to assist with any inquiries or concerns. It's evident that Rolland has fostered a team that shares his commitment to exceptional customer service. Overall, I highly recommend Rolland and DRIVE - UP STORGE. to anyone in need of storage solutions. His dedication, professionalism, and the outstanding service provided by his staff make for a truly wonderful experience. NO NEED TO LOOK WERE ELSE FOR ALL YOUR STORGE NEEDS # 1 IN MY BOX SHARLENE-RAGONE-PLOTKIN

Cindy is a breath 🫁 of fresh fun Air, she keeps a smile and makes it All worth while thank you Drive up Her and Rolan make things so Easy what an dynamic Duo 👑👑

Rolan knows his stuff and he's always on Top of our needs at Drive up storage. I wish All management was Ran with such direction, thanks Roland👑

Pretty good facility and pricing compared to the rest, moved in a couple of weeks ago gm Rolan may the process fast, easy and smooth, found him extremely knowledgeable as well with all the questions i had storage all over for years, he is one of the best, will recommend defintely to others. tks Francisco

Roland at Drive up storage,is number one for storage hands down, the best Service ever 👑. Thanks Roland and thank you Drive up storage 😁

I’m pleased to apart of the drive up family. Manager Roland and his crew are absolutely a dream when it comes helping my team and I. This facility is the cleanest And very well maintained. Without a doubt I would send more business their way. If you’re ever looking for a safe, clean location for your valuables, don’t hesitate to reach out. And make sure you tell them your good friend Trapper sent you🎯

Great service by Abenji and very clean place

So the environment here is so amazing. Now I go to space over here. The price is cheap very reasonable and great accessibility to the storage space

Best storage facility in town! Low rates and onsite staff is great too. You can tell that the managers Abenji and Kassandra take pride in their job. The facility is very clean, very secure building. They even have a referral program too!

Had a good experience, kassandra and Abenji were very helpful. They have a lot of patience. Facility is kept very clean. It would be nice if everyone can put the carts back to where they belong. Highly recommended 👌 customer service alone its worth it.

Abenji helped us through the whole process of finding a storage space.Created a welcoming and comforting space and simplified everything to make sense.

Abenji have great customer service she the best she number 1

Ms.kassandra was the best she knew exactly what I wanted and she helped me out.. I really appreciate the services and .. I would definitely recommend to go to her…

Kassandra you need more like her. Excellent. OK now I

Amazing experience at the New Rochelle location.... Abenji was super helpful and went out of her way to assist with a new unit and truck rental. Highly recommend

Kassandra was great! Made the move-in process fast and easy and answered all questions.

Abenji was great she was very helpful and lmk how this place worked. I would definitely come again ask for her directly.

Abenji was absolutely positively one of the nicest people I've ever met . What a fine example of perfect customer service, we can all learn from her❤️

Abenji came to the store today was really helpful and friendly answer all my questions would recommend 100%

Abenji have great customer service place was nice and clean was pleased with her service

Abenji has great service

Renee was excellent, helpful with my storage

Very smooth / nice check-in experience

Thank you Tay

Yay is the best

Tay was amazing. She was very helpful and knowledgeable. The rental process was quick and smooth. Highly recommend

Tay was the greatest.

Had a difficult experience at first, as I do understand mistakes happen, The manager, Rene, was out of this world with her customer service. She is the reason why they are getting five stars, she called from her personal number and made it very clear that i can have access to her directly if I had any issue. She corrected every previous mistake and how could you not respect and appreciate someone so dedicated, that make themselves available to the customer 24/7. Thank you!

Tay Whitley was very helpful and professional. Great personality.

This place is ridiculously clean. I was offered a great rate for a bigger unit by Taynaysia Whitley, so I went,same day, an grabbed my items out of my previous facility... lol.. She was personable and answered all my questions clearly. The rental agreement was explained well and I was in and out in under 10 mins.. Awesome experience..

Renee was a great help even with all the complications, we still ended up with great customer service really appreciate it

Tay was so nice and cool I I was about to rent an extra locker just to spend more time kicking it with her, she is a nice soul, and very professional. I’ll hire her on a heart beat.

Tay and Renee was amazing. Thank you so much.

Thank you Tanaysha.!

Jasmine’s professionalism and dedication to customer service is second to none!! Thank you for helping me with my storage needs 🙂

David Velez was amazing, excellent customer service. I definitely recommend this location. Will be back 😁

David was amazing. Great slaes person!!

Tanaysha was great!

Very friendly staff and great location. The storage unit I chose has plenty of space. I recommend this place.

Great Service. Thank you Tanaysha !

David and Tanaysha was helpful with the uhaul process

Tanaysha and David was very helpful. Thank you

David and Tanaysha made my move in easy and smooth

Great customer support

5* for Jasmine no* for drive up with 200% increase after 2 months

Tanaysha and Jazz are wonderful and the facility is great as well, they have everything you need for moving and more!

Tanaysha was super helpful. In and out in 10 minutes.

Tanaysha was very helpful

Rented over the weekend at this facility. They were super busy but the manager jasmine was so pleasant making my move in experience super smooth first time storage customer. Jasmine is very informative. Facility is equipped with great access and you can also rent a u-haul at the same location.

KASSANDRA IS FANTASTIC

Nicest People. Jasmine and Jazz. Very helpful. Facility immaculate. Highly recommend. Read it next.

Jasmine.R was very professional and detailed great customer service… the best

This is the perfect storage ever. You will have clean space. Alto of space to park the car. You can rent trucks at homedepot if you want to move things. And the perfect place in front of homedepot, costco and costco gasoline. They will help you with everything. Best storage ever 👍

The best price, easy access and everything very clean, Jesse is a great person! She attended to me very well, very attentive and answered all of my questions.

Reggie & jasmine are the best!! Very knowledgeable and very nice! Storage is very clean,One stop shop,you can rent a U-Haul truck at this location.Rates are better than the competition!

Had an amazing, easy & quick experience! Walked in (no reservation), was able to get a bigger & better unit than i was expecting and at a better price than i was expecting! Jasmine & Reggie are both great! Reggie helped me the first time i came to help me understand how it works and what prices are looking like and showed me around the units & he was the reason i actually came back and rented a unit from them. When i came back to rent, Jasmine helped me and she did an amazing job in helping me find exactly what i was looking for at a price that i couldn't be more content with. I've had bad experiences in the past with storage places but Jasmine went above & beyond to ensure my confidence in their facilities and she got me into a U-haul truck super quick and easy with no hassle! The staff is super transparent with everything, the place is super clean, easy to access and super convenient access times! would 110% recommend coming here if you are looking for a clean, safe place to keep your personal belongings!!

On Tuesday Jan 24, 2023 at approximately 4:44pm I entered a brand new storage establishment called Drive-Up Storage, which is located at 54 Nardozzi Pl New Rochelle, NY 10805 It's situated right across the street from Home Depot and it looks amazing. Along with the physically appealing appearance I was greeted by two really cool and professional store managers, Reggie and Jasmin. They were both friendly but not pushy and we're very knowledgeable about the business. They were also thorough and provided ample information for me to make an informed decision. Jasmin took me to see the units and the units were well constructed. After checking out a few I decided on the 10X 10 units The rental process was quite easy and the process was done in no time, all thanks to their proficiency. These managers are so down to earth and the interaction felt like I was catching up with old friend. I highly recommend Drive-Up Storage for all your storage needs. They also have U-Haul rental vans at the location and their units are at a promotional rate but I don't think the rates will remain for long. Also they provide price match with competing storage establishment. So don't hesitate. Pull up and ask for Jasmin or Reggie. Their excellence in customer service will be a pleasure. I tend to be that guy who ask 101 questions and at no time did I sense any impatience from them. If anything the went above and beyond in explaining the particulars. I had a great experience and I know you will too. Karl B

This facility is truly top tier. From the cleanliness of the storage facility to the exceptional service from the on-site management this storage facility is absolutely amazing. Both managers, Jasmine and Reggie, made my experience with finding an affordable unit an absolute breeze and they have solid amenities like a spacious elevator, clean stoage units and moving equipment/vehicles available on-site as well. This is my first experience with having to deal with a storage facility and I am truly grateful to the staff for making it way easier than I had initially expected!

10/10 service I would definitely give this facility a 5 star rating. Outstanding, caring, & compassionate employees. I was very hesitant in which storage facility to look into, I’m new to the area & recently just moved into my new apartment with little to no extra storage space. I decided to check this place out & thank God I did. I was greeted with a wonderful girl named Jasmine who happened to be a manager who was extremely patient with me, & gave me a very in depth tour on the facility with a great price on my unit. Reggie even pointed me in the direction of finding a mover. I would be referring you guys thank you so much!

Awesome facility with great management! Recommend to anyone looking to store their personal belongings

Recently used Drive-up after cleaning out a relative’s house. Friendly staff, clean facility and super affordable. Will definitely use again in the future.

Good prices and clean units… not to mention customer service was great!

If you need a clean, safe storage space, this is the place to do it.