Bryan and Reggie were amazing with the costumer service, they helped me a lot with everything. Would definitely be back at this place just because of them!

The rep was very helpful, informative and kind. Great customer service

Roland patiently answered all my questions, explaining everything clearly. He was pleasant and helpful. This is the way customer service should always be!

This is a great convenient place for storage. The attendant at the New Rochelle location, Jasmine, was kind and professional when showing me the storage area and accessing the elevators. Highly recommended.

Fair prices clean easy access to the space you rent drive right up inside the building. Down side, you can only access the unit till 10pm unless you pay extra for 24hr access.

Rented a storage and the staff was great friendly and professional at same time. Awesome experience and very happy. Thank you

great place very friendly awesome prices i recomend

Ok. So I went to that store today, because I need some supplies to finish my moving. There was a girl named Sarah (I asked) and she was completely over achiver. I mean she was 101% KIND! I think I was looking destroyed after 12 hours working and packing over night, so she asked me if I want water, she didn’t have what I need, so she looked up the store locations and PRINT IT OUT FOR ME! guys, seriously, keep that girl and make she grows. She is professional, fast and what it’s more rare those days at companies: emphatic and kind. I mean a good human serving clients!!

I highly recommend this storage facility! Great customer service and very clean and safe for your belongings.

Best value in the area. I rented two units for 18 months. Couldn't have been better. Safe, priced well, clean and easy secured access.

Good experience with the staff here very helpful 👍

Great storage unit ! Great location! Great customer service! Very friendly fast and convenient! Safe and easy to access! Jesse is very professional and gets the job done provides excellent service! Reggie is absolutely helpful and answered all my concerns! Definitely recommending this storage location to family and friends!

Drive up storage has been an excellent experience for my husband and I after searching for units this storage place helped make the process easy and accommodating with the help of the manager Jesse Orozco. He’s customer service skills and expertise was exactly what we were looking for.

Great service, Reggie and Jesse were very helpful and knowledgeable. They made my experience a lot better and so much less stressful specially because it was for my elderly mother.

Great place, great staff Jesse and Reggie very professional and attentive plus friendly from storage to reserving a Uhaul, affordable prices. Thank you

Good but not enough lighting

Great safe place, with a great staff and good costumer service.

Kind staff and spacious units pretty good security and competitive prices. Handicap accessible.

“Update” Owner has reached out to fix the situation, however due to the lack of communication was not able to rent the van and had to make other arrangements. Changing rating due to the owner getting in contact with me. “Original” Do not make any reservations here, go somewhere else.

Prices on point!!!

Storage was clean and easily accessible. Shawn was very informative and super friendly!

Left my things in there for about 2 months and every time I needed something they were willing to help.

Very affordable storage space

Update: it's the 8th of June and tomorrow will be my due date, I'm trying to make a payment but the Express service over the phone it's not working for my storage room 011 at 6am in the morning. I want to know what's going on, why I can't make the payments. I know I'm a month late but I should still be able to make the payment before it accumulates, hope my things are still ...there being a month late shouldn't necessarily be a motive to cancel the express service payment... Good service...called the very next day after the reservation. The storage looks clean and after a day of snow, the unloading area was cleaned and mopped. First thing that caught my eye. Only thing is you only have access from 6am to 10pm might be alright for most but uncovenient to some.

Excellent customer service and very accessible storage units. Highly recommend them. They also have the best prices in town!

Nice clean facility. Page at the front desk is VERY nice and professional. I did have an issue when arrived to move into my unit and it turned out the unit was under going renovations. When i mentioned this to the office they corrected the problem immediately and more then made it up to me. I definitely would recommend coming to this self storage. It is a really a drive up storage just as the name states. You drive right in and you are literally within a few feet from your unit. On a quiet dead end street so there is no traffic or anyone to hassle with you. you move your stuff in and walk right out like a ghost....lol.

Been with then for 4 years. Prices r going up. New owners.

Very easy access and plenty of space to store my personal things

its a clean and friendly place to store your items and feel please about have them in such a clean and safe and friendly place

Great place to store your stuff, i just don't enjoy climbing

AWESOME! I Love the ease of contracting a unit and driving up to unit. I am very satisfied with my storage unit.

They’re units are clean and safe. Easy to just drive up and store your valuables.

Great place to store! Was nervous storing all my collectables(I'm a nerd) but after a visiting a few local sites this place set my mind at ease! Great...

I highly recommend this self-storage business. It's clean and well maintained, and the staff is very helpful. The rates are affordable especially for the...

Facilities clean and orderly, convenient hours of operation, staff courteous and efficient.

Great place, hard to beat pricing

quick fast and the staff was very helpful, helped me pick out the exact locker for both space needed and best price.

Drive up is the perfect solution for someone looking to scale and grow a business but may not have access to a private piece of land. Thank you Jason and Lisa for all your help!

We’ve been renting storage space for 4 years here . Very convenient ..clean and easy access . Would highly recommend these units Rosemary O’Grady

We emptied the most wanted contents of two houses and our storage unit is perfect for a huge quantity of "stuff." The staff at the Sparta location could not have been more friendly and helpful! I enjoy visiting and just chatting with them! I cannot recommend Sparta Drive-up Storage highly enough. Six stars!

Lisa is great to work with and incredibly helpful

Great customer service. Lisa was very helpful.

We’ve had a unit for years and recently switched to a smaller one and it couldn't have gone any smoother. The staff is so nice and helpful!

Great service, the units are well-maintained, I was impressed that every time I come by to drop off some thing or to check on my storage I see that the staff is patrolling the area making sure everything is secure when I came to get information on storage, the customer service was wonderful and so friendly that I didn’t feel like I needed to go anywhere else for additional pricing and signed on the spot I have been a customer since December 2023 and highly recommend the storage .

I had a very positive experience with Sparta Drive Up Storage and highly recommend them. Lisa and Bryan were most helpful and their customer service should serve as a model to other local businesses. Nancy Lennon

(Translated by Google) Nannette was amazing. (Original) Nannette was awseome.

Awesome place to use!!!

Nannette made a difficult experience very easy. Her good cheer put us at ease and we felt we had chosen the right place! --Donita

Nanette was a huge help and such a sweetheart! Had a great 15 months storing with you guys. Wish you all the best! Loved this location, it was very convenient how I could drive right up to my unit. Thank you guys!

Brian was great, and informative. Price is fair compared to major storage facilities. Wish the elevator was a bit larger and able to ride it lol but thats personal preference/opinion. The facility is very clean. The 24hr access is a plus.

This storage facility is great. The property managers are friendly and very helpful. Storage unit was easy to access, clean and stored items were clean and no bugs, mildew or mold. Highly recommended.

In my attempt to minimalize my home, I pulled all the 'extra' items out and stored them at Sparta Drive up Storage. For 3 months, I said to myself. Well, that turned into 6, then 7, and finally 8 months. I was on autopay, so that made it easy. When I went to bring ALL of it back (yup, you read that right) all of my boxes and other miscellaneous items were in perfect condition: NO dust, NO dirt, NO spiders or other creepy crawly bugs, and NO mold anywhere!! The facility parking is easy to use, roomy elevators, multiple hand trucks, and carts were always there. Automatic lighting was bright, and I always felt secure there even when I was there 'alone'. The office staff was ALWAYS courteous and friendly, and they were very accommodating with my ever changing move out dates. I will definitely use this place again. If you are looking for a great, secure, and easily accessible storage unit, this is the place!

Very clean and easily location to store your valuables in town. Efficient and to the point service.

Rented a car trailer and Nannette helped us. She was very helpful and sweet. Made the process easy!

Best service , Best storage space , the cleanest space without any issues. I really love Nanette, she made the experience easy. Also the best truck rental. All in one place thanks

What can I say about this place, it was great! What made me officially decide to go with this place over others. Great location, clean, and convenient. The most important reason, was because of Nanette! She was absolutely amazing, friendly and curious. She walked me through the units and we just chatted on life and everything under the sun. The woman is personable and knowledgeable about the storage place, the surrounding area, and just a warm person to chat with. Thank you Nanette, you are just wonderful!

If I could recommend this place more than 5 stars I would. Nanet is amazing, she deserves a raise for how well she runs the place and takes great care of you. This level of customer service is rare so if you’re debating on where to go this is the best storage facility you can use.

Nanette is fabulous! This was my first time using storage for my personal items. Nanette went over and beyond with excellent customer service. She showed me my unit and explained the process and she was there to answer all my questions. She is top with customer service and has a fantastic personality! She is a real asset to the Sparta Storage company. Nanette is a delight to work with and she deserves 100 stars!!!!

Easy 24 hour access. I feel safe knowing they have a security gate on the premises.

Our experience with Nanette has been nothing but wonderful! Always pleasant and very accommodating. Would recommend wholeheartedly!!!!

Nanette at Sparta drive up has done a wonderful job with our storage needs. We rented a smaller unit a few months ago and I told her when a larger unit opens up please let me know. It only took a few short weeks and we got the larger unit. She also set us up with the U-Haul daily rental truck to move more items to the larger unit. Thanks so much for your help Nanette. You do a great job there at Sparta drive up. Steve C.

Never had a problem. Always courteous. Any questions they always answer right away.

My husband and I rented a storage bin for the first time. We realize that a larger unit would be needed. Nanette was super friendly and very professional with making the necessary adjustments. I was also extremely excited to know this company also rent UHAUL trucks which allowed us to transport our belongings and renting the unit. The gentleman that works with Nanette was very helpful as well. He escorted us to our unit, showed us how to load and properly use the elevator. Such a wonderful experience the moment we walked through the door. This company is so very blessed to have an employee like Nanette. I will definitely recommend this company to my friends and family.

I have been using storage facilities as long as I can remember. Personal and Business has caused me to need these services. Never have I received such courteous and professional service. It is almost like the management wanted for me to find anything they could help me with. Plus ever watchful they would alert me if anything looked slightly amiss. Although I am in my decluttering phase, I am sure I will need a space again sometime in the future. I can only hope they are not full up. They will now be my first choice.

Nanette Is The Heart Of Drive Up. While We Somewhat Still Fight Battles Both Health and Financial Nanette Treats Everyone With Respect and Kindness. Your LuckyTo Stil Have A Person Who Works Hard And Also Treats Customers Like Human Beings. This Lady Makes Your Business Shine. Don't Ever Let This Lady Go... She's A "Rockstar" !

Nanette is the reason we love this storage location. She has been so helpful and kind throughout the whole storage process. She made room for me when they were tight on spaces and has continued to stay in touch for more preferred spaces. I highly recommend.

Great and friendly service

Rented U-haul! They where the best. I Would use them again!

Very good experience, very friendly staff

Property Manager Darren was very professional, helpful and nice. Excellent facility, 24 hour access, highly recommend!

Darren was very helpful and kind! Made sure I received all the information needed to book my unit. Highly recommend!

Good costumer service , thank you Renee

Renee, excellent service. Very helpful and friendly

Renee is a delight. She’s extremely professional and helpful I had a glitch trying to reserve a unit at the storage. She was the one who fixed and I was able to rent it. Thank you stay awesome. Anel

Renee was a rockstar!!! I was in and out with a rental in 20 minutes. LOVE IT!!!!!

Renee Alex was very helpful and professional with helping me with my storage .. I truly appreciate you .. you are the bomb

Renee is great at her job and is very informative. Great location. Climate controlled and great prices. 24 hr access. Highly recommend!

Renee was very helpful and informative, she made sign up so easy. Great experience. Thank you for all your help.

We needed storage we looked around they had the best rates.Renee was great showed us around explained everything was very helpful . Clean buildings convenient location 24 hour access perfect! Highly recommend!

Renee was soooo nice and accommodating! She took her time to explain all instructions, thank you so much!!!

Renee was very helpful.

Renee was a god sent saver today ran a little late today and got there right before closing and Renee was kind enough to still process me to day and got me all set up with my unit the Rate is great with 24hr access to the unit Looking forward to being a customer here

Renee had provided excellent customer service and was very helpful and polite!!

i was able to have a good experience with renee, she was polite and helpful , would recommend this storage 👍🏻

Renee was very professional and courteous! Made the process very easy and painless.

Renee, was great to deal with. Very helpful

Renee saved my LIFE! Rate is great. service is top notch. Looking forward to being a customer here

Great service Renee.

Renee was extremely helpful.

Renee was very helpful getting us the size unit and price that was affordable. She went out of her way to help us. I will suggest this facility and Renee to friends and family.

Renee, she was fabulous!!! All personalized attention!!!

I was in need of storage with climate control for my first experience. Renee at Drive-Up Storage did an awesome job guilding me elsewhere even though I didn't rent her facility as I needed to go further north and unfortunately, she didn't have a place up north. Great person and extremely knowledgeable and kind. Lydia 😊

Renee did a great job! Great service

My grandmother just passed away and I needed to get a storage unit fast so I can store some of here furniture I was keeping. Renee was so helpful and kind. She wasn’t rushing along the purchase and/or just out for the money. We have side conversations about life and it was clear she was a genuine person. Renee had my best interests at heart and it was obvious throughout our conversation. I truly appreciate her help especially during this and would recommend Drive Up - Storage. Thank you Renee

Great service.

Renee Alex has been outstanding! Great customer service experience! Pricing is the best in the area!

Renee was very helpful!

Renee was great, we are just moving in now, so I can’t judge how it will be over in a month or two I expect to be here, but so far is been excellent. Renee is extremely helpful and the prices are very good and the units themselves are great, so I’m happy so far!

This storage facility, with climate control, has been most clean, easy to drop and load my belongings, and so very helpful!!! I've most recently worked with office manager, Renee, who walked me ever so kindly, on the steps of discontinuing my account. Thank you ever so much, North Haven Drive up Storage!! Mary

Renee was such a great help! I’ll come back next time for more.

Renee was super helpful! I was bale to move in quickly and when it was time to move out there were no hiccups or hidden fees. I love the 24/7 access and affordable price. 5/5, would use this place again if I wasn't moving out of town.

Renee Alex the Manager is awesome !!! Very helpful and answered all my questions.

Renee was very helpful and showed me around.

Renee…was a pleasure to work with..awesome site and clean..

Renee was extremely helpful with assisting me getting stuff out of my space!! Love it here

Renee great!!!! So friendly and professional!!! Will rent again!!!!!

Renee is very nice and super helpful

Renee is Amazing!!! Always so happy and professional. I look forward to seeing her when I do my storage runs!

Renee was very friendly and helpful. Can't beat the prices, very convenient location and facility.

Renee is friendly helpful. Great place to store

Renee incredibly informative &very helpful. looking forward to renting a space here.

The units are a good size and at a great price

I called for some additional information regarding their facility & Aaliyah was extremely helpful and knowledgeable!!

Very nice, friendly, knowledgeable people

Very nice facility,they do top notch cleaning very secure facility

This is a great storage option run by decent people and it is privately-owned. I would definitely recommend this facility to anyone looking for either short or long-term storage. The word has spread, however, and because they have such a good reputation, they normally have no vacancies. Start calling about 1-2 months before you need storage to find out if anything is available.

Very Clean units and helpful staff!!

Walked in looking for a unit and Melissa was great! She was so helpful and made the process worry free. The units are very clean and well kept. I highly recommend using this facility.

Melissa was fantastic made the whole process very quick and easy. She's very friendly and thorough.

Just moved to this location from another storage facility. Place is very clean and Melissa (Manager) was fantastic. She didn't have any units available when I went but she took my name and she even gave me an estimate when a few units would be available. She called me up and got the units that I needed. Wonderful to deal with a manager like Melissa who is looking out for the client as much as the business. She's a gem.

I had the best experience with Melissa. She helped me out tremendously !!!!! Thank you and God Bless her🙏🏼 I had forgotten my password, Melissa on her vacation called me back immediately and told my number. Great Service

Great experience getting a unit

Storage facility looks very clean, employee Melissa was very informative and a pleasure to meet. Pricing is decently fair compared to some other storages in area . I will recommend friends and/or family who may be in need of storage use. 10/10 for my experience at Naugatuck location!

I rented a temperature controlled storage unit. Melissa gave me top notch customer service making the process easy. I had no idea what size unit I needed so she made a recommendation and my things fit perfectly. The facility is meticulously clean and security is tight. Highly recommend.

Melissa was terrific to work with, very thorough and professional. Pleasure working with her

I recently rented a storage unit and had an outstanding experience. The facility is clean, secure, and well-maintained, with top-notch security measures like gated access and surveillance cameras. The staff, Melissa, is friendly and helpful, making the rental process easy and stress-free. Overall, I highly recommend this storage unit for anyone in need of reliable and secure storage solutions.

Melissa was very helpful and she also handled the business aspect well

Melissa was very patient and accommodating to my storage needs. Awesome customer service!

Clean, safe and secure - what more could you ask for

Melissa was very helpful and polite. Great customer service Skills 👏

Melissa was helpful and efficient.

Melissa was super helpful. Unit clean and well maintained.

Well spoken and very kind & polite.

Melissa was excellent! Very knowledgeable.

Melissa was wonderful, nice pain free move in process, very informative and thorough.

Melissa was excellent in reading our terms and making sure we understood the lease. Great customer service.

Melissa was very helpful and patient, explained all the details we needed to rent a unit. The space is always clean. Love it!

Great customer service very informative

Melissa was a great help

She was so helpful and nice! Explained everything and waited for us to get there close to closing!!!

Melissa was amazing. Very knowledgeable and easy to work with. She made the rental process so easy and a great experience.

Melissa was Very Courteous & Very Helpful. I am glad we chose this location !!

Melissa is an awesome person and rep for Naugatuck Drive Up Storage. Very happy with my stuff being stored there

Melissa was very helpful and very caring great customer service two thumbs up

Renting unit with Melissa was easy as could be. She was knowledgeable and helpful with any and all questions. A pleasure!

Melissa

I come at exactly 17:00 pm ( closing time), being upset at myself for missing it to make it earlier. Then I notice a lady still in store , who come out, and open the gate for me. Melissa was wonderful, she took her time to show me different storage units, and made hole process seamless. All I can say woooow , what an amazing experience!

I had an amazing experience with Melissa..extremely professional and helpful with all of my needs also with assisting for future rentals!

Thanks Melissa for all of your help, super easy set up!

Melissa is very cheerful, very hopeful and vreat manager.

Tanaysha was great and very helpful. She explained everything thoroughly!

Jeanette. &. Renee were extremely helpful when renting today. They made the process easy !! Thanks a lot ladies,,.

First time in my life ever relocating needed a storage unit the store my stuff this company is professional courteous and great to deal with Jim.

Tanaysha was of great service and assistance,I highly recommend

Melissa is very nice and helpful.

Renee just helped me big time with my lock issue! She was able to unjam it and help me put the lock back on. Thank you!

Renee was great - showed me the unit and answered all my questions! Thank you!

Melissa was very helpful, great customer service. I recommend this facility for storage.

Melissa was so helpful and the place is convenient

I visit the facility looking for storage. Didn't know what size i will need when im ready. The manager Melissa is so patient, friendly and know her job. She awesome i give her 10 stars. The office and facility so clean and some good. Thank you Melissa!!!

Melissa at the Naugatuck facility is hands down the best office manger I've ever had to deal with in all the years I've rented at different places & if she left I would hope she would be your company trainer on how an officer manager should be! 🙂 Melissa thank you for all your help & making life easy! 🙂

Melissa is amazing. She’s pleasant, patient, and knowledgeable. Knows her role. Thank you Melissa!

Melissa F. Was EXTREMELY helpful!! She assisted me and guided me with my needs! She went above and beyond. I appreciate her work!!! Thank you Melissa ❤️

I could not speak higher of this amazing business. I had a U-Haul with a 12ft couch in it and initially had taken it to the U-Haul facility to be stored. When we got there the elevators were not big enough and the storage hallways were so tight. I called Drive-Up storage and Melissa truly saved the day. With one phone call I had a drive up unit large enough for the couch and more. The drop off was incredibly easy as I just back the car right into the unit and unloaded. The place is safe, accessible , and most of all has an amazing person running it. 5 starts for drive up and 10 stars for Melissa!!!

Great experience with the manager Melissa, has been very helpful with our units.

the service was excellent. Melissa was a pleasure to deal with.

Melissa is very helpful in any questions that I have. It is pleasure every time I speak with her. Ty for all your help

Melissa is awesome! Outstanding customer service! Would recommend 20 out of 10!

She is very patient. Everything went great. Thank you so much

Melissa is very helpful good place to store your stuff lot of please very friendly people I give them 100 Stars Best in ct

Melissa was extremely helpful in getting my storage unit!! Would definitely recommend to future customers looking for storage units!!!

(Translated by Google) Good space to store your goals (Original) Espaço bom para guardar seus objetivos

i had and am having a postive experience with Melissa at your Naugatuck location she is always helpful and very very nice she solves all my issues with a smile and it smells great in her office She is an assett to your company Denise Kelley

Melissa was awesome. She really put 100% service forward and helping me!

Melissa is awesome! Place is pretty clean and dry. I was considering moving but Melissa is sweet, and has been such a big help that we decided to stay!

I was in-between homes for two years and this place was where I stored my things. It's clean and neat, no insects or mess, locks are secure and the owner and staff are very accommodating and friendly. My belongings were just as I left them and I'd use their service again in a heartbeat.

The facility is in a good location easy on/off the highway, it is clean, no leaks or musty smell. Office is clean, well organized, billing is on time and convenient, phone calls are returned promptly. Rental fee is a reasonable price. I’m very pleased with this facility. April the office manager is great to deal with.

Great customer service. Very clean No issues at all during the time we rented space. VETERAN FRIENDLY 🇺🇸 Will use their service again if the need arises. Thanks for being a great Naugatuck Business.

Safe,secure property. Very Clean. Friendly service!

Pricing is pretty solid, and its in a conveniant location. Were willing to work with me based off my needs, and April in the office is kind and accommodating. Would use again.

great place nice and clean wonderful staff.

Great storage facility! April was extremely nice and helpful. Would definitely rent a unit here in the future and highly recommend to others.

Great place of your looking for a storage..

I recently had my things at another local place for self storage and it was horrible! This place is so darn clean and April in the office is the sweetest and so helpful.

Seriously the cleanest and nicest storage place I've ever seen. Great service and affordable.

We were moving and had to rent some storage space for our extra stuff. We had never rented before and were a little nervous about the process. We found this location as it is very conveniently located and decided to walk in and ask about renting. April at the front desk gave us clear step by step instructions for the process and they had everything you could want right on site, including a community hand truck to help move your stuff. I reccomend this place to everyone I know who needs storage.

I rented an indoor climate-controlled unit from them for a number of months. The name of the business perfectly describes them. They are very accommodating and the unit was easy to access, secure, and clean. The layout of their facility made it very easy to access my unit and move furniture in and out. Would definitely consider them in the future!

Absolutely love this place! April is amazing and really takes care of her customers. Other staff are wonderful too. The storage facility is always clean and I've never had an issue with the temperature in the place. Highly recommended!

Love this facility...people are just AWESOME...friendly ....always helpful...go above and beyond and it's spotless in units...and very affordable!!!

Loved this place very clean and safe. Extremely nice people!!

The facility is very well kept and run by the friendliest people! Everyone is very helpful, knowledgeable, and they go out of your way to make sure you have a good experience! I feel completely comfortable knowing my belongings are secured and well taken care of and would recommend Affordable and Safe Storage in Naugatuck to anyone who is in need of more storage in their lives!

Very clean and excellent customer service. For myself a big plus was the climate controlled units. Highly recommend.

Great staff, really clean storage areas and fast response time. Storage areas are really big for cost too

Nice facility. General manager Rolan is great… both knowledgeable and professional.

Rolan and Ryan are extremely professional and courteous. I’m a new client with a big move and they made the process very easy by explaining what needs to be done and answered my endles questions with a smile!

(Translated by Google) Very nice 😊😃😊 (Original) Muy bonito 😊😃😊

ryan and rolan were extremely helpful getting me set up with everything for my unit!

I spoke to a gentleman Roland on the phone and made an appointment to meet with him about a storage unit. Roland meet me and immediately made me feel comfortable with a great smile. Roland walk me through the process and had pick to units for me choose from perfect for my needs. Roland keeps the entire building clean and there is no musty or stale smell. The floors are very well lit and the front office is clean and clutter free. There are two flat carts to help with your belongs and two elevators where you just can drive up to avoid bad weather.

I recently had the pleasure of interacting with Rolland, the manager of my storage unit, DRIVE- UP STORGE and I must say, he truly went above and beyond to assist me. Not only did he provide exceptional customer service, but he also displayed a genuine willingness to help the public. Rolland's dedication and commitment to his role as a manager is truly commendable. Additionally, I found Rolland to be a true gentleman. His polite and respectful demeanor made my experience at the storage unit even more enjoyable. It's refreshing to encounter someone who not only excels professionally but also possesses great personal qualities. Furthermore, Rolland's staff is incredibly efficient and proactive. They are always on the ball and ready to assist with any inquiries or concerns. It's evident that Rolland has fostered a team that shares his commitment to exceptional customer service. Overall, I highly recommend Rolland and DRIVE - UP STORGE. to anyone in need of storage solutions. His dedication, professionalism, and the outstanding service provided by his staff make for a truly wonderful experience. NO NEED TO LOOK WERE ELSE FOR ALL YOUR STORGE NEEDS # 1 IN MY BOX SHARLENE-RAGONE-PLOTKIN

Cindy is a breath 🫁 of fresh fun Air, she keeps a smile and makes it All worth while thank you Drive up Her and Rolan make things so Easy what an dynamic Duo 👑👑

Rolan knows his stuff and he's always on Top of our needs at Drive up storage. I wish All management was Ran with such direction, thanks Roland👑

Pretty good facility and pricing compared to the rest, moved in a couple of weeks ago gm Rolan may the process fast, easy and smooth, found him extremely knowledgeable as well with all the questions i had storage all over for years, he is one of the best, will recommend defintely to others. tks Francisco

Roland at Drive up storage,is number one for storage hands down, the best Service ever 👑. Thanks Roland and thank you Drive up storage 😁

I’m pleased to apart of the drive up family. Manager Roland and his crew are absolutely a dream when it comes helping my team and I. This facility is the cleanest And very well maintained. Without a doubt I would send more business their way. If you’re ever looking for a safe, clean location for your valuables, don’t hesitate to reach out. And make sure you tell them your good friend Trapper sent you🎯

Great service by Abenji and very clean place

So the environment here is so amazing. Now I go to space over here. The price is cheap very reasonable and great accessibility to the storage space

Best storage facility in town! Low rates and onsite staff is great too. You can tell that the managers Abenji and Kassandra take pride in their job. The facility is very clean, very secure building. They even have a referral program too!

Had a good experience, kassandra and Abenji were very helpful. They have a lot of patience. Facility is kept very clean. It would be nice if everyone can put the carts back to where they belong. Highly recommended 👌 customer service alone its worth it.

Abenji helped us through the whole process of finding a storage space.Created a welcoming and comforting space and simplified everything to make sense.

Abenji have great customer service she the best she number 1

Ms.kassandra was the best she knew exactly what I wanted and she helped me out.. I really appreciate the services and .. I would definitely recommend to go to her…

Kassandra you need more like her. Excellent. OK now I

Amazing experience at the New Rochelle location.... Abenji was super helpful and went out of her way to assist with a new unit and truck rental. Highly recommend

Kassandra was great! Made the move-in process fast and easy and answered all questions.

Abenji was great she was very helpful and lmk how this place worked. I would definitely come again ask for her directly.

Abenji was absolutely positively one of the nicest people I've ever met . What a fine example of perfect customer service, we can all learn from her❤️

Abenji came to the store today was really helpful and friendly answer all my questions would recommend 100%

Abenji have great customer service place was nice and clean was pleased with her service

Abenji has great service

Renee was excellent, helpful with my storage

Thank you Tay

Very smooth / nice check-in experience

Yay is the best

Tay was amazing. She was very helpful and knowledgeable. The rental process was quick and smooth. Highly recommend

Tay was the greatest.

Had a difficult experience at first, as I do understand mistakes happen, The manager, Rene, was out of this world with her customer service. She is the reason why they are getting five stars, she called from her personal number and made it very clear that i can have access to her directly if I had any issue. She corrected every previous mistake and how could you not respect and appreciate someone so dedicated, that make themselves available to the customer 24/7. Thank you!

This place is ridiculously clean. I was offered a great rate for a bigger unit by Taynaysia Whitley, so I went,same day, an grabbed my items out of my previous facility... lol.. She was personable and answered all my questions clearly. The rental agreement was explained well and I was in and out in under 10 mins.. Awesome experience..

Tay Whitley was very helpful and professional. Great personality.

Renee was a great help even with all the complications, we still ended up with great customer service really appreciate it

Tay was so nice and cool I I was about to rent an extra locker just to spend more time kicking it with her, she is a nice soul, and very professional. I’ll hire her on a heart beat.

Tay and Renee was amazing. Thank you so much.

Thank you Tanaysha.!

Jasmine’s professionalism and dedication to customer service is second to none!! Thank you for helping me with my storage needs 🙂

David Velez was amazing, excellent customer service. I definitely recommend this location. Will be back 😁

David was amazing. Great slaes person!!

Tanaysha was great!

Very friendly staff and great location. The storage unit I chose has plenty of space. I recommend this place.

Great Service. Thank you Tanaysha !

David and Tanaysha was helpful with the uhaul process

Tanaysha and David was very helpful. Thank you

David and Tanaysha made my move in easy and smooth

Great customer support

5* for Jasmine no* for drive up with 200% increase after 2 months

Tanaysha and Jazz are wonderful and the facility is great as well, they have everything you need for moving and more!

Tanaysha was super helpful. In and out in 10 minutes.

Tanaysha was very helpful

Rented over the weekend at this facility. They were super busy but the manager jasmine was so pleasant making my move in experience super smooth first time storage customer. Jasmine is very informative. Facility is equipped with great access and you can also rent a u-haul at the same location.

KASSANDRA IS FANTASTIC

Nicest People. Jasmine and Jazz. Very helpful. Facility immaculate. Highly recommend. Read it next.

Jasmine.R was very professional and detailed great customer service… the best

This is the perfect storage ever. You will have clean space. Alto of space to park the car. You can rent trucks at homedepot if you want to move things. And the perfect place in front of homedepot, costco and costco gasoline. They will help you with everything. Best storage ever 👍

The best price, easy access and everything very clean, Jesse is a great person! She attended to me very well, very attentive and answered all of my questions.

Reggie & jasmine are the best!! Very knowledgeable and very nice! Storage is very clean,One stop shop,you can rent a U-Haul truck at this location.Rates are better than the competition!

Had an amazing, easy & quick experience! Walked in (no reservation), was able to get a bigger & better unit than i was expecting and at a better price than i was expecting! Jasmine & Reggie are both great! Reggie helped me the first time i came to help me understand how it works and what prices are looking like and showed me around the units & he was the reason i actually came back and rented a unit from them. When i came back to rent, Jasmine helped me and she did an amazing job in helping me find exactly what i was looking for at a price that i couldn't be more content with. I've had bad experiences in the past with storage places but Jasmine went above & beyond to ensure my confidence in their facilities and she got me into a U-haul truck super quick and easy with no hassle! The staff is super transparent with everything, the place is super clean, easy to access and super convenient access times! would 110% recommend coming here if you are looking for a clean, safe place to keep your personal belongings!!

On Tuesday Jan 24, 2023 at approximately 4:44pm I entered a brand new storage establishment called Drive-Up Storage, which is located at 54 Nardozzi Pl New Rochelle, NY 10805 It's situated right across the street from Home Depot and it looks amazing. Along with the physically appealing appearance I was greeted by two really cool and professional store managers, Reggie and Jasmin. They were both friendly but not pushy and we're very knowledgeable about the business. They were also thorough and provided ample information for me to make an informed decision. Jasmin took me to see the units and the units were well constructed. After checking out a few I decided on the 10X 10 units The rental process was quite easy and the process was done in no time, all thanks to their proficiency. These managers are so down to earth and the interaction felt like I was catching up with old friend. I highly recommend Drive-Up Storage for all your storage needs. They also have U-Haul rental vans at the location and their units are at a promotional rate but I don't think the rates will remain for long. Also they provide price match with competing storage establishment. So don't hesitate. Pull up and ask for Jasmin or Reggie. Their excellence in customer service will be a pleasure. I tend to be that guy who ask 101 questions and at no time did I sense any impatience from them. If anything the went above and beyond in explaining the particulars. I had a great experience and I know you will too. Karl B

This facility is truly top tier. From the cleanliness of the storage facility to the exceptional service from the on-site management this storage facility is absolutely amazing. Both managers, Jasmine and Reggie, made my experience with finding an affordable unit an absolute breeze and they have solid amenities like a spacious elevator, clean stoage units and moving equipment/vehicles available on-site as well. This is my first experience with having to deal with a storage facility and I am truly grateful to the staff for making it way easier than I had initially expected!

10/10 service I would definitely give this facility a 5 star rating. Outstanding, caring, & compassionate employees. I was very hesitant in which storage facility to look into, I’m new to the area & recently just moved into my new apartment with little to no extra storage space. I decided to check this place out & thank God I did. I was greeted with a wonderful girl named Jasmine who happened to be a manager who was extremely patient with me, & gave me a very in depth tour on the facility with a great price on my unit. Reggie even pointed me in the direction of finding a mover. I would be referring you guys thank you so much!

Awesome facility with great management! Recommend to anyone looking to store their personal belongings

Recently used Drive-up after cleaning out a relative’s house. Friendly staff, clean facility and super affordable. Will definitely use again in the future.

If you need a clean, safe storage space, this is the place to do it.

Good prices and clean units… not to mention customer service was great!